Reference

How desawarsatta Handles Your Privacy

At desawarsatta, we take your personal data seriously — this policy explains exactly what we collect, why we collect it, and how we keep it safe for every…

Data collected only as neededEncrypted account storageYour right to access or deleteIndia-specific data handlingDirect contact for privacy queries
desawarsatta How desawarsatta Handles Your Privacy
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to request a copy of your information, or need to raise a data concern, our privacy support team is here…

Email Privacy Support Send your data request or concern to our dedicated privacy email address. Include your registered account name so we can locate your records quickly and respond accurately within two working days.
Live Chat Assistance Open the live chat window from any page on desawarsatta to speak with a support agent directly. For privacy queries, they will escalate to our data team on your behalf the same day.
Account Help Centre Log in to your account and navigate to the Help Centre where you can submit a privacy ticket. This creates a tracked record of your request so you can follow its progress until resolved.
DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Our approach to data protection is built around practical, verifiable measures rather than broad promises.

End-to-End Encryption

All data moving between your device and our servers is encrypted using TLS. This includes account login, payment submissions via UPI or Paytm, and any personal detail you update inside your profile settings.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences at any time through the settings panel without affecting your core account access.

Account Security Controls

Two-step verification is available on every desawarsatta account. We also monitor for unusual login attempts and will notify you by email if access is requested from an unrecognised device or location.

Data Retention Schedule

We retain your account data for as long as your account remains active and for a legally required period after closure. Transaction records linked to PhonePe or Paytm are kept in line with financial record obligations under applicable law.

Right to Access and Erasure

You can request a full copy of the personal data we hold about you at any time. You may also ask us to delete your data where no legal obligation requires us to keep it, and we will act on that request within 30 days.

Third-Party Data Sharing

We share data only with payment processors handling UPI, Paytm and PhonePe transactions, and with service providers operating under strict confidentiality agreements. We do not share your data with advertisers or data brokers.

Your Privacy Policy Questions

These are the questions we hear most often from account holders in India about how their data is managed. If your question is not answered here, contact our privacy team directly and we will get back to you within two working days.

We collect your name, email address, phone number and date of birth during registration. Once active, we also record transaction data from UPI, Paytm or PhonePe deposits and your in-session activity to maintain your account accurately.

Payment details you submit via UPI, Paytm or PhonePe pass directly to our payment processor over an encrypted connection. We store only a transaction reference — never your full UPI ID or bank credentials — on our servers.

Yes. Log in, go to the Help Centre and raise a data access request, or email our privacy team. We will compile and send you a full copy of your personal data within 30 days of receiving your request.

Submit a deletion request through the Help Centre or via email with your account details. We will remove your data within 30 days unless we are legally required to retain specific records such as financial transaction history.

Only with payment processors for UPI, Paytm and PhonePe transactions, and with platform service providers bound by confidentiality agreements. We do not sell, rent or share your data with advertisers or any unrelated third parties.

Account data is retained for the period required by applicable Indian financial and data regulations after closure. Once that retention period ends, your personal data is securely deleted from our systems.

Reach our dedicated privacy team by email or through the live chat on our site. If you feel your concern has not been adequately resolved, you may escalate to the relevant data protection authority under applicable Indian law.